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Frequently Asked Questions

Find quick answers to common questions about our services

General Questions

Who does the lab testing?

Our tests are conducted by certified medical laboratory scientists and specialists with extensive experience in clinical diagnostics.

How do I book an appointment?

You can book an appointment directly through our website by clicking the "Book Appointment" button, or by calling our customer service lines at 0913 935 0850 (Area 10), 0913 935 0852 (Kubwa), or WhatsApp 0913 935 0853.

Payments & Results

Can I make substantial payment on services?

Yes, we accept various payment methods including bank transfers, POS, and cash. For corporate clients, we have flexible billing arrangements.

How do I get my test results?

Test results can be collected in person at our center, or sent to your registered email address/WhatsApp. We also provide a secure online portal for results.

Still have questions?

Contact Our Support Team
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Need a Specific Test?

Call our 24-hour customer support line for instant bookings and professional medical guidance.